At GSAT PLUS, we prioritize your privacy and are committed to protecting your data. As you engage with our services, we gather and maintain essential details about you. To comply with privacy regulations, we want to be transparent about collecting, utilizing, and sharing your data.
collect the following types of information:
Personal Information: When you register for GSAT PLUS, we may collect your name, email address, contact details, payment information, and other relevant details. We also collect information when you participate in surveys, promotions, or customer service inquiries.
Device and Usage Data: We gather data about the devices and browsers used to access GSAT PLUS, including IP addresses, device types, operating systems, and network details. We also track how you interact with our platform, such as the content you watch, pages you visit, and ads you view.
Cookies and Tracking Technologies: To enhance user experience and improve service quality, we use cookies and similar technologies. These help us remember your preferences, analyze user activity, and personalize content and advertisements.
We use the information we collect for the following purposes:
Providing GSAT PLUS Services: Managing your account, processing transactions, delivering content, and offering customer support.
Communication: Contacting you for promotions, updates, service notifications, and customer inquiries.
Personalization: Customizing content and advertisements, analyzing their performance, and enhancing user experience.
User Engagement: Identifying content you interact with, administering surveys, contests, and promotional activities.
Platform Optimization: Conducting research, analyzing user behavior, and improving GSAT PLUS services.
Security and Fraud Prevention: Detecting and preventing fraudulent, illegal, or harmful activities while enforcing our Terms of Use and policies.
Legal and Compliance: Protecting user rights, ensuring legal compliance, and responding to regulatory requirements.
Other Uses: Any additional purpose disclosed at the time of data collection or as requested by you.
In some instances, we may need to share your personal information with third parties as part of our business operations and service delivery. This includes:
Providers and Business Partners: We may share your information with contractors, professional advisors, and third-party service providers who assist in providing GSAT PLUS services. This includes sales agents, distributors, installation contractors, customer support providers, payment processors, and content delivery networks.
Subsidiaries and Affiliates: If you have accounts with our affiliated companies, we may share data to enhance and improve services across our platforms, such as offering bundled subscriptions and personalized recommendations.
Authorized Third Parties: When you sign up for third-party services that require verification, we may share necessary information with these entities upon your consent.
Legal and Regulatory Requirements: We may disclose your information to law enforcement agencies, government authorities, or comply with legal processes when required by law.
We take the security of your personal data seriously and implement physical, technical, and administrative safeguards to protect it from unauthorized access, loss, or misuse. Access to sensitive information is limited to authorized GSAT PLUS employees, agents, and contractors who require it for business purposes, and they are bound by confidentiality obligations.
While we employ robust security measures, no system is completely secure. In the event of a data breach, we have procedures in place to address the situation promptly. If a breach occurs, we will notify affected users and relevant authorities, such as the National Privacy Commission, within 72 hours, as required by law.
If you share your account with others (including users with profiles under your account), they may have access to your account details, including content viewed and associated email addresses. We recommend using strong passwords and limiting account access to authorized individuals only.
As a user, you have the right to:
Access, update, or delete your personal information.
Manage communication preferences and opt out of marketing messages.
Control cookie settings through your device or browser.
GSAT PLUS services are intended for users aged 13 and above. Minors under 13 may only use the service with the involvement, supervision, and approval of a parent or legal guardian.
We may update this Privacy Policy from time to time to comply with legal, regulatory, or operational changes. Any updates will be communicated as required by law, and the revised policy will indicate the date of the latest update. By continuing to use GSAT PLUS services after these changes take effect, you acknowledge and accept the updated Privacy Policy.
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: supportgsatplus@gsat.asia